Vice President, Reservations and Customer Planning
Tim Lindemann is US Airways’ vice president, reservations and customer planning. Lindemann is responsible for the reservations planning and network operations functions, as well as the policies and procedures, and training functions for the call centers and airports. He reports to Senior Vice President, Operations Planning and Support, Kerry Hester.
Lindemann began his career with America West Airlines in 1991 as a customer service agent. During his two decades with America West and US Airways, he has held numerous leadership positions in revenue management, e-commerce, operations planning and customer strategy. Most recently as managing director, customer strategy and planning, Lindemann led several key initiatives to implement technology, increase ancillary revenues, drive improvements to core operating metrics and deliver significant cost savings, with a primary focus on airport operations.
Lindemann earned his Bachelor of Science in finance from the University of Wisconsin and his Master of Business Administration, with a concentration in economics, from the W. P. Carey School of Business at Arizona State University.