It's our employees who make us fly
We look to you, our most valuable customers, to let us know when we're doing something right so we can recognize our employees who have gone above and beyond to provide you with excellent customer service. So if an employee goes the extra mile for you, tell us about it by taking a moment to fill out one of the Above & Beyond employee recognition cards that were sent to you in your Preferred kits.
You may recognize the efforts of any US Airways employee, whether it's the reservations agent who anticipated your needs, the airport service agent who guided you through check-in at the airport, or the flight attendant who gave you an extra hand on the plane.
Thank you for flying with US!