Required safety assistant
US Airways requires certain passengers to travel with a personal safety assistant. The assistant must purchase a ticket. His or her role is to help the passenger exit the aircraft in an emergency evacuation and/or to establish communication with US Airways staff for the required safety briefing. The following individuals must travel with an assistant:
- A passenger who, because of a mental disability, is unable to comprehend or respond appropriately to safety instructions from US Airways staff, including the safety briefing required by FAA regulations or the safety regulations of a foreign carrier's government (for international codeshare flights)
- A passenger unable to physically assist in his or her own evacuation of the aircraft because of a severe mobility impairment
- A passenger who has both severe hearing and severe vision impairments
If it is determined that a passenger meeting one of these criteria must travel with a safety assistant – even if contrary to the passenger's self-assessment – US Airways is not required to find or provide one. If the passenger is unable to arrange for a safety assistant, he or she may be denied boarding.
- US Airways staff do not provide personal care services, such as assistance with eating or using lavatory facilities.