The US Airways Disability Team is just a phone call away. US Airways has designated complaint resolution officers (CROs) here to help. Please call our Disability Hotline at 800-892-3624 and we'll either contact a CRO for you or provide contact information.
Email Customer Relations
We welcome your feedback and we'll do our best to respond within 7 days.
DOT rule on passengers with disabilities
For a copy of the DOT's rule on passengers with disabilities: