At US Airways we appreciate hearing from our customers and value your feedback regarding your travel experience. The Customer Relations team is dedicated to responding to your compliments or concerns regarding your completed trip in a professional and timely manner. We appreciate your business and look forward to assisting you.

Mailing address:
US Airways
Attention: Customer Relations
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034
Fax: 480-693-2300

*EU Residents: Please note that US Airways processes all written customer feedback in our headquarters location in Tempe, Arizona, USA.

• Submit your feedback to Customer Relations
• Ask questions regarding an upcoming flight
• Ask questions about your frequent flyer account
• Ask questions regarding delayed baggage
• Get assistance booking travel on our website

Please be prepared to provide us with the following information:

• Ticket number or confirmation code on your reservation
• Complete mailing address
• Flight numbers, city pairs and dates of travel
• Names of individuals who traveled with you