US Airways online privacy policy
Effective June 22, 2006:
US Airways will not disclose customers' personal information to third parties except as compelled to do so by law or government authority, or as otherwise provided in this policy. US Airways will share passenger information with state and federal public health agencies (such as the Centers for Disease Control and Prevention) as reasonably necessary to respond to a potential or actual public health emergency. US Airways will take appropriate measures to safeguard customer personal information, including using commercially reasonable steps to establish a secure connection with customers' web browser to assure privacy.
Customers will be asked to provide any personal information necessary for US Airways to provide the specific services that customers request. This information may include name, shipping address, billing address, telephone numbers, travel details, credit card information and e-mail address. Any additional demographic information collected from customers (other than the information needed to provide requested services) will be collected on an optional basis.
US Airways offers its customers the option to personalize and improve their online experience by creating a user profile in connection with a Dividend Miles account. Customers are not required to create a profile to purchase a ticket. A profile is required to access specific areas of the web site, including Dividend Miles Account Access, Dividend Miles Award Reservations and My Online Reservations. If a customer chooses to create a profile, the following information is required: first and last name, address, phone number and email address. If a user forgets his or her password, then the user is required to answer five pre-established password recover questions. The answers to these questions are entered when the profile is created. Dividend Miles members may review and modify their user profiles at any time by logging into their Dividend Miles account from the home page, or by calling the Dividend Miles Service Center at 800-428-4322.
US Airways uses limited personal information (such as name, email address, address) to provide scheduled email newsletters, special offers from marketing partners, and other similar information. Dividend Miles members may elect to receive marketing materials via mail or electronic mail directly from US Airways' marketing partners, and US Airways provides such members' names, addresses, and email addresses to its marketing partners. US Airways contractually obligates its marketing partners to safeguard the confidentiality of Dividend Miles members' personal information. Dividend Members may elect not to receive third-party marketing materials at any time by logging into their Dividend Miles account from the home page, or by calling the Dividend Miles Service Center at 800-428-4322. Unless compelled to do so by law or government authority, US Airways does not disclose the personal information of Dividend Miles members who have elected not to receive third-party marketing materials. Unless requested to do so by its customers, US Airways does not share customers' credit card information or telephone numbers with its marketing partners. US Airways does not receive, store, or share customers' social security numbers.
US Airways' web servers use web beacon and other technologies to better understand what promotions are of interest to you. These technologies may be used on a number of pages on the website and allow us to tailor the content that we present to you online and in emails. Web beacons usually work in conjunction with cookies. If you do not want your cookie information to be associated with your visits to these pages, then you may set your browser to turn off cookies. If you turn off cookies, then we will still detect an anonymous visit, but the notices that the beacons generate cannot be associated with your particular preferences.
Please note that cookies are required to purchase a reservation online and to access your Dividend Miles user profile. If you prefer to turn off cookies, then please contact US Airways Reservations at 800-428-4322 to make your reservation.
This site may, from time to time, provide links to sites operated by third parties. These sites are governed by different privacy policies. Please review the privacy policies of these sites. US Airways cannot be held responsible for personal information you voluntarily disclosed to third parties. Please safeguard your personal information.
This privacy policy is subject to change. Should US Airways be required to make significant modifications to the policy, a statement notifying customers that a change has occurred will be posted on the home page for 21 days following the change.
If you have any questions about our privacy policy, please send an email message to US Airways' online support.