Frequently Asked Questions

 

BeNotified answers

 

What is BeNotified?

BeNotified is a new way to stay informed about your flight by phone, email or text – it’s your choice. You can sign up to be notified about schedule changes, gate changes, departure reminders, arrival alerts, and day-of-travel delays and cancellations.

 

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How do I sign up?

If you don’t already have a Dividend Miles account, join Dividend Miles. After you join, you’ll be able to create your profile and then choose your flight alerts. Keep in mind, you must have a U.S. or Canada phone number for voicemail or text message alerts.

 

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If I’m already a Dividend Miles member, how do I sign up?

If you’re a Dividend Miles member but haven’t created a profile, you’ll need to log in to your account at usairways.com and create your profile. Once you’ve created your profile, go to the ‘your account’ page and select ‘flight alerts’ in the toolbox section to set your flight notifications. If you already have a profile, simply log in to your account and select ‘flight alerts’ in the toolbox section of ‘your account’ page.

 

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What happens if I don’t log in to my Dividend Miles profile and set my notification preferences?

You’ll still get updates as you include an email address or phone number when you make your reservation. However, we’ll only notify you of flight cancellations, delays or schedule changes

 

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