Frequently Asked Questions

 

Booking online answers

 

Can I choose my seat?

Yes. You can look at the seat map and choose your seat when you're booking your flight. If you don't choose a seat, we'll assign to you. You can choose or change your seat when you check in for your flight online with Web Check-in.

 

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Can I book a rental car?

Yes! You can make a rental car reservation right here on our website.

 

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How do I find the lowest fare for my trip?

When your travel dates are flexible, you can search for flights with our Low Fare Finder. Be sure to choose Low Fare Finder in the 'search by' field.

 

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Is there a service fee when I buy a ticket through the Reservations Center?

Yes. There is a $25 fee for domestic tickets purchased through the Reservations Desk ($35 for international tickets) and a $35 fee for tickets issued at airport or city ticket offices ($45 for international).

 

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Can I search for flights in and out of nearby airports?

Yes. Be sure to select the 'Include nearby airports' box when searching for flights. Your results will include flights departing or arriving from airports in the surrounding area.

 

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If my e-ticketed reservation changes, how will I be notified?

If we change the departure time or aircraft for a particular flight, we'll email a schedule change notice to the email address you've provided.

 

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Do I need to be logged in to Dividend Miles to make a reservation?

If you have a Dividend Miles account, you should log in before you book. Your stored booking preferences and payment information will be automatically entered for you and your reservation will be saved in your online account. Plus, you'll automatically get mileage credit for your trip.

 

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How old does my child need to be to travel alone?

Children ages five to 17 years of age may travel without a parent or legal guardian as unaccompanied minors on nonstop flights only.

 

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How do I check if my flight is on time?

You can check your flight status online using your flight number.

 

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Can I book a one way flight (or one that stops in multiple cities) online?

Yes. When you're booking your flight, select 'One way' or 'Multi-city' before you search for flights.

 

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Can I book with frequent flyer miles on usairways.com?

Yes. You can book award travel on any US Airways flight on our website.

 

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Can I earn miles on a partner frequent flyer program when I fly US Airways?

Yes. You can enter your frequent flyer number when you book eligible flights on usairways.com. Your miles will be automatically deposited into your account after the flight has been flown.

 

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