Do my Multiplier miles count towards Preferred status?
You can use Multiplier miles for award travel but they don’t count towards Preferred status. So, if you fly 1,000 miles and triple your miles, you’ll earn 3,000 miles. 5-7 days after you multiply miles, you'll see 2,000 miles in your account and another 1,000 flight miles after your trip. However, only the 1,000 flight miles count towards Preferred status.
When do my Multiplier miles post? When can I use them?
It takes 5-7 days for Multiplier miles to post in your account, and you can use them as soon as they post (as long as you have an existing Dividend Miles account).
If I buy Multiplier miles, when do all of my miles post?
Your multiplied miles will post to your account within 5-7 days and your flight miles will post after you’ve completed your flights. For example, if you fly 1,000 miles and double your miles for a total of 2,000 miles, you’ll see 1,000 miles right away and the other 1,000 miles after you fly.
I want to multiply my miles but my travel companion does not. Is that okay?
Yes, you can choose whether or not to multiply miles. If Joe, Sally and Tom are flying 1,000 miles together (on the same reservation), Joe can triple his miles (2,000 Multiplier miles + 1,000 flight miles = 3,000 total miles); Sally can double her miles (1,000 Multiplier miles + 1,000 flight miles = 2,000 total miles); and Tom can choose not to multiply his miles (1,000 flight miles only).
What if my travel changes from Phoenix to Boston to Phoenix to Boston through Charlotte after I make my Multiplier purchase? Will I get additional Multiplier miles?
We multiply miles based on your flight at the time you multiply your miles. If you change your trip after Multiplier purchase, your Multiplier miles will stay the same.
If my travel plans change and I don’t use my ticket, will I get a refund for my Multiplier miles?
No, multiplied miles are non-refundable and post to your account within 5-7 days.
What if my flight is cancelled and I’m re-accommodated on a different flight or even a different airline?
There is no change to multiplied miles, which we calculate based on your flights when you buy Dividend Miles Multipler. However, your flight miles will be based on your actual trip and the airline you fly.
Once I book my flights, can I go back to my reservation and multiply my miles if I change my mind?
No, you can only multiply your miles when you book (and pay for) your trip or when you check in online.
Can I go back to my reservation and remove Multiplier miles if I change my mind?
No, purchases are final and are non-refundable.
How do you calculate miles?
We calculate Multiplier miles just like we calculate your miles for a normal flight: based on your flights, the class of service and Preferred bonus miles. Because Preferred bonus miles are included, different passengers on the same itinerary may have different mileage amounts. If the sum of these categories equal 1,000 miles and you choose to double your miles, you will be awarded 2,000 total miles for your trip: your usual 1,000 plus 1,000 purchased Multiplier Miles. If you triple 1,000 miles, you’ll earn 3,000 miles on your trip: your usual 1,000 miles plus 2,000 purchased Multiplier miles.
Why are the miles available for Dividend Miles Multiplier different for some passengers on the same itinerary?
The number of miles you can multiply depend on your Preferred status. Because Preferred bonus miles are included, different passengers on the same itinerary may have different mileage amounts.
Can I multiply my miles on an award ticket?
No, you can only multiply miles on trips that earn miles – award tickets don’t earn miles.
Can I multiply my miles on a codeshare flight?
Yes, you may multiply miles when you book on usairways.com or when you check in on the web. When you travel on US Airways or on one of our partners, standard accrual rules apply. For travel on our partners, estimated flight miles may differ from the flight miles you actually accrue. Either way, the Multiplier miles will match the miles you pay for.
Can I multiply my miles if I book through the reservation center?
You can multiply miles for flights you book through Reservations, but only when you check in online. Be sure to multiply your miles on usairways.com; Dividend Miles Multiplier is not available when you call or at the airport.
Do I have to pay additional taxes when I multiply miles?
No, we’ve already embedded the 7.5% federal excise tax in the price
If I use my frequent flyer account from another airline’s frequent flyer program (i.e. Mileage Plus, Miles & More, etc.) can I use Dividend Miles Multiplier?
No, you can only multiply miles with your Dividend Miles account.
Will I receive a confirmation or receipt when I use Dividend Miles Multiplier?
Yes, you will see a unique Dividend Miles Multiplier line item on your confirmation page and confirmation email.
Can I transfer my Multiplier miles to someone else’s account?
Just like regularly earned miles, you can Share Miles.