Frequently Asked Questions

 

Alliances & codeshare answers

 

When did you join oneworld®?

We joined the oneworld alliance on March 31, 2014, after our exit from Star Alliance on March 30, 2014.

 

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What benefits do US Airways Dividend Miles members receive through oneworld?

You can enjoy earning and redeeming miles, reciprocal elite benefits and lounge access on other oneworld carriers: airberlin, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, LAN, Malaysia Airlines, Qantas, Qatar Airways, Royal Jordanian, S7 Airlines, TAM Airlines and some 25 affiliated airlines.

 

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When did you exit Star Alliance?

We exited Star Alliance on March 30, 2014, and customer benefits through the alliance ended at that time. Award tickets booked on Star Alliance member airlines before March 30, 2014, will be honored for up to 1 year, and some relationships will continue.

 

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Will you continue codeshare with United Airlines?

We ended our bilateral relationship with United Airlines on March 30, 2014, when we exited Star Alliance. As of that date, customers no longer earn or redeem Dividend Miles on United flights, have access the United Club or receive elite recognition.

 

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Do US Airways Club members still have access to Star Alliance lounges and United Clubs?

We exited Star Alliance on March 30, 2014, and club members no longer have access to Star Alliance lounges or the United Club. We joined the oneworld alliance on March 31, 2014, so you'll be able to access more than 600 lounges when you fly First or Business Class on any oneworld member airline, or with oneworld Emerald or Sapphire status.

 

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What is the benefit of a codeshare agreement between US Airways and American?

Although we're now one company, we have to operate as two carriers until we obtain a Single Operating Certificate (which we anticipate to have 18 - 24 months after merger close). In the meantime, our codeshare agreement allows us to sell seats on each other's flights, giving you access to a bigger, global network.

 

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How do I book codeshare flights?

You can book codeshare flights online, through your travel agent or by calling Reservations. Look next to the flight number when you book, on the confirmation page and in your confirmation email to find who's operating your flight.

 

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Where do I check in at the airport when traveling on a codeshare flight?

Check in with the airline operating your first flight on the day of travel.

 

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How do I find out who's operating my flight?

The 'operating carrier' is the airline that flies the plane. The airline operating your flight will be noted next to the flight number when you book, on the confirmation page and in your confirmation email.

 

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Which codeshare flights can I book in one trip?

You can book a trip that includes a combination of any codeshare flights we sell. However, if you book a US Airways-operated flight on American, you cannot connect to a flight operated by an airline we currently codeshare with, except Hawaiian Airlines, TAM Airlines, Qatar Airways and Royal Jordanian.

 

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Will the miles I earn on codeshare flights be elite-qualifying?

Yes, all eligible travel on US Airways, American and other oneworld partner airlines counts toward elite status in either AAdvantage or Dividend Miles. Please note that miles/segments flown on non-oneworld American codeshare partners do not count toward Preferred status.

 

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