Frequently Asked Questions

 

Preferred Seats answers

 

How are Preferred seats different from ChoiceSeats?

Preferred seats are seats in the front of Coach and in the exit rows that only Preferred members can book prior to check-in at no charge.

 

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Why are you doing this?

We want to give you (Preferred members) more access to the best seats in Coach when you book.

 

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Will there be enough seats at the front of the aircraft for Preferred members?

We can’t guarantee there will always be Preferred seats left on every flight, but overall Preferred members should have as many (if not more) seats to choose from than in the past. Preferred seats include select seats in the front of Coach plus the exit rows.

 

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Will Preferred members still be able to book exit row seats?

Yes. Preferred members will be able to book exit row seats as long as they meet the standard exit row requirements.

 

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How do I book a Preferred seat?

If you book on usairways.com, you can choose Preferred seats from the seat map in the booking engine (and when you check in online). US Airways reservations agents and travel agents will also be able to book Preferred seats.

 

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If I want a ChoiceSeat instead of a Preferred seat, will I have to pay?

Yes. The price for ChoiceSeats varies by destination and length of flight.

 

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Will Preferred seats be available on all flights?

Yes.

 

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How do I make sure I can choose a Preferred seat at check-in?

Include your Dividend Miles number in your reservation and be sure to log in to your online profile when you’re checking in.

 

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If I’m traveling with someone, can he or she choose a Preferred seat?

Yes, as long as your companion is booked in the same reservation.

 

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Are Preferred seats the same seats on every flight?

Preferred seats may be slightly different on each flight, but if you’re Preferred, you’ll always have exclusive access to exit row seats when you book.

 

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Can non-Preferred members book Preferred seats?

Non-Preferred members can book Preferred seats beginning 24 hours before scheduled departure. Because most Preferred members already have their seat assignments prior to the check-in window, Preferred members will still have access to the best seats in Coach.

 

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