Customer service has always been a priority at US Airways, and we are committed to making every flight count for our valued customers.

Our promise to you

The safety and satisfaction of our customers is a top priority for our airline. Customers First is the result of a joint effort of the airline industry, the US Congress, and the US Department of Transportation to address the key service elements that affect our customers.

Welcome aboard

Find out what US Airways CEO Doug Parker has to say about the future of our airline and more.