Vice President, Business Technology Delivery
Madeleine Gray serves as vice president, business technology delivery for US Airways. Gray, who reports to Brad Jensen, senior vice president and chief information officer, leads the software development team. That team is responsible for customer-facing applications, such as airport and on-line check-in tools and service recovery systems.
Gray joined US Airways in 2009 from Southlake, Texas-based Sabre Holdings Corporation, where she was employed since 1991. Gray left Sabre as senior director, air merchandising and core services. During her time at Sabre, Gray served in such roles as director of airline marketing at Sabre, account director for airline distribution sales and manager of customer service. Gray first gained her airline experience in 1989 as American Airlines’ supervisor of international and Spanish reservation sales.
Gray holds a Bachelor of Arts in Spanish and sociology from the University of Texas at Arlington and completed the University of Virginia’s Darden School of Business Executive Education program.