Please contact Customer Relations with comments or questions about your past travel. Send a letter or, for a faster response, send an email. We're processing all written (email, letter) compliments and complaints in 3-4 business days.
We need some information from you
- Ticket number/confirmation code
- Full mailing address
- Flight numbers, city pairs and dates of travel
- Traveler names
Do you need help with something else?
Attention: Customer Relations*
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034
Terms & Conditions
*EU residents: US Airways processes all written customer feedback at our headquarters in Tempe, Arizona, U.S.