Chairman's Preferred

As a Chairman's Preferred member, you'll receive 2 electronic certificates each year for one-way First Class/Envoy upgrades that you can use for travel to or from Hawaii, Europe, South America and the Middle East.

These certificates are issued each year on March 1 and expire at the end of February of the following year. If you're traveling with a companion, he or she must be booked in the same reservation and will be processed at the same time.

You’re able to reserve the best seats, including seats in the exit row.

Get stellar customer service 24 hours a day. Just call the toll-free number on the back of your Preferred card to get in touch with our exclusive Chairman's Preferred Desk, where Personal Liaisons will assist you with reservations, award travel, upgrades and more. It’s like having your own personal travel assistant.

Traveling abroad? Our private email address and toll-free number (also on your card) will get you in touch with our Preferred Desk from Europe and select destinations in the Caribbean and South America.

Remember to let us know if you experience spectacular service from one of our employees by filling out one of the Above and Beyond Employee Recognition cards that came in your Preferred kit.

Get a spot on the fullest flights. We guarantee you a Coach seat on US Airways flights (except US Airways Shuttle) when you purchase an unrestricted fare (Y class), even if the flight is full. Just call the Chairman’s Preferred Desk at least 24 hours before departure to secure your seat.

Get that open seat before someone else. When you're traveling on US Airways and Star Alliance™ member airlines, you're the priority. If no seats are left on a flight you wish to take, you’ll have priority over Silver, Gold and Platinum Preferred members, as well as other customers, if one becomes available.

Move up to an earlier flight. We'll waive the fee as long as you move up to an earlier flight within 6 hours of your originially scheduled departure.

We'll also waive the mileage redeposit fee of $150 for totally unused award tickets for our Chairman's Preferred members.

We'll waive the First Class mileage upgrade fee (does not include Envoy upgrades unless you're using a Chairman’s upgrade certificate).

We'll waive the award-processing fee and the quick-ticketing fee for tickets booked using miles from your Chairman’s Preferred account.