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Booking information and fees
You can make reservations up to six hours prior to departure. Or, you can call Reservations 24 hours a day to make or change an award reservation as little as three hours prior to departure. A service fee applies.*
Once you select your flights, we'll show you the total number of miles needed to book, plus a breakdown of the associated taxes and fees for award travel.
To book award travel on Star Alliance and all other Dividend Miles partner airlines or if any portion of your award travel is on one of our partner airlines, call 800-428-4322.
Fee | Amount |
|---|---|
| Call center award ticketing fee* | $30 domestic U.S/Canada, $40 all other regions |
| Award travel reissue/redeposit fee* | $150 |
| Quick ticketing fee** (applies to award tickets booked within 21 days of departure) | $75 |
| Paper ticket | $50 |
| Mileage preservation fee | $9 |
| Reactivation fee | $10 - $400 depending on the number of miles |
| Award processing fee** | $25 continental U.S./Alaska/Canada, $35 Latin America/Caribbean, $50 Hawaii/Europe/Middle East/South America/all other destinations |
*Fee does not apply to Chairman's Preferred members.
**Fee does not apply to Gold, Platinum and Chairman's Preferred members.