Privacy policy

US Airways will not disclose customers' personal information to third parties except as compelled to do so by law or government authority, or as otherwise provided in this policy. US Airways will share passenger information with state and federal public health agencies (such as the Centers for Disease Control and Prevention) as reasonably necessary to respond to a potential or actual public health emergency. US Airways will take appropriate measures to safeguard customer personal information, including using commercially reasonable steps to establish a secure connection with customers' web browser to assure privacy.

Customers will be asked to provide any personal information necessary for US Airways to provide the specific services that customers request. This information may include name, shipping address, billing address, telephone numbers, travel details, credit card information and email address. Any additional demographic information collected from customers (other than the information needed to provide requested services) will be collected on an optional basis.

US Airways offers its customers the option to personalize and improve their online experience by creating a user profile in connection with a Dividend Miles account. Customers are not required to create a profile to purchase a ticket. A profile is required to access specific areas of the website, including Dividend Miles Account Access, Dividend Miles Award Reservations and My Online Reservations. If a customer chooses to create a profile, the following information is required: first and last name, address, phone number and email address. If a user forgets his or her password, then the user is required to answer five pre-established password recover questions. The answers to these questions are entered when the profile is created. Dividend Miles members may review and modify their user profiles at any time by logging into their Dividend Miles account from the home page, or by calling 800-428-4322/TTY 800-245-2966.

US Airways uses limited personal information (such as name, email address, address) to provide scheduled email newsletters, special offers from marketing partners, and other similar information. Dividend Miles members may elect to receive marketing materials via mail or electronic mail directly from US Airways marketing partners, and US Airways provides such members' names, addresses, and email addresses to its marketing partners. US Airways contractually obligates its marketing partners to safeguard the confidentiality of Dividend Miles members' personal information. Dividend Members may elect not to receive third-party marketing materials at any time by logging into their Dividend Miles account from the home page, or by calling 800-428-4322/TTY 800-245-2966. Unless compelled to do so by law or government authority, US Airways does not disclose the personal information of Dividend Miles members who have elected not to receive third-party marketing materials. Unless requested to do so by its customers, US Airways does not share customers' credit card information or telephone numbers with its marketing partners. US Airways does not receive, store, or share customers' social security numbers.

US Airways web servers use web beacon and other technologies to better understand what promotions are of interest to you. These technologies may be used on a number of pages on the website and allow us to tailor the content that we present to you online and in emails. Web beacons usually work in conjunction with cookies. If you do not want your cookie information to be associated with your visits to these pages, then you may set your browser to turn off cookies. If you turn off cookies, then we will still detect an anonymous visit, but the notices that the beacons generate cannot be associated with your particular preferences.

Please note that cookies are required to purchase a reservation online and to access your Dividend Miles user profile. If you prefer to turn off cookies, then please contact US Airways Reservations at 800-428-4322/TTY 800-245-2966 to make your reservation.

This site may, from time to time, provide links to sites operated by third parties. These sites are governed by different privacy policies. Please review the privacy policies of these sites. US Airways cannot be held responsible for personal information you voluntarily disclosed to third parties. Please safeguard your personal information.

This privacy policy is subject to change. Should US Airways be required to make significant modifications to the policy, a statement notifying customers that a change has occurred will be posted on the home page for 21 days following the change.

If you have any questions about our privacy policy, please send an email message to US Airways online support.

Site usage policy

By accessing the US Airways web site, affiliated websites, and applications, including US Airways Mobile Application (collectively the “Site”), the user (herein “you”) agree to be bound by all such terms, conditions, and notices (herein the “Agreement”) without limitation or qualification. US Airways reserves the right to modify this Agreement, as well as the products or programs contained on the Site without notice or liability. US Airways reserves the right to deny access to the Site to anyone at any time. This Agreement shall include all other policies, notices, disclaimers, or other terms contained on the Site; provided, however, that in the event of a conflict between any such other terms on the Site and the terms of this Agreement, the terms of this Agreement shall supersede all others.

All content on the Site, including account information, is owned or controlled by US Airways and protected by copyright laws in the United States and internationally. The information presented on the Site has been compiled by US Airways from internal and external sources. However, no representation is made or warranty given as to the completeness or accuracy of such information. You should be aware that information provided may be incomplete, may contain errors or may have become out of date. You should therefore verify information obtained from the Site before you act upon it. US Airways shall not be liable for any damages or injury resulting from your access to, or inability to access the Site, or from your reliance on any information provided in the site.

Unless otherwise indicated, all service marks, trademarks, and logos, whether registered or not, located on the Site are the sole and exclusive property of US Airways, Inc. Other product and company names mentioned herein may be the trademarks of their respective owners.

Limitations on use of the site

Content may be used for non-commercial personal use only, and you agree not to modify, copy, transmit, distribute, display, perform, reproduce, publish, license, create derivative works from, sell or otherwise transfer any information, software, products or services obtained from the Site without prior written permission from US Airways. You agree not to use any automatic device, manual process, or scraping to monitor or copy the Site or the content contained therein for any purpose without US Airways’ prior written permission. You agree not to use any device, software or routine to interfere with or attempt to interfere with the proper working of the Site or any activities conducted on the Site.

Limitations on account access

All account information is owned by and proprietary to US Airways. While you may access your account information through the Site, account access may not be given to any person or entity other than a member of your household or a person that you directly supervise as part of your career or employment. Account access may not be given to any third party on-line service, including, but not limited to any mileage management service, mileage tracking service, or mileage aggregation service.

You agree not to misuse the site

"Misuse" includes, but is not limited to, using the Site to do any of the following:

Utilizing a Dividend Miles member's password or personal identification number during log-in, unless you are:

1. The Dividend Miles member to whom that password or personal identification number is assigned (the "Authorized Dividend Miles member");

2. A family member, employee, or authorized individual of the Authorized Dividend Miles Member, acting with the Authorized Dividend Miles Member's permission.

Indemnity

As a condition of the use of the Site, you agree to indemnify US Airways and its suppliers from and against any and all liabilities, expenses (including reasonable attorney's fees) and damages arising out of claims resulting from your use of the Site.

Transportation of passengers, baggage and cargo on US Airways or its codeshare partners is subject to the terms and conditions contained within the carriers’ Contract of Carriage, in addition to any terms and conditions specified on the Site, printed on or in a ticket jacket, ticket receipt, or in any published schedule. By purchasing a ticket and accepting transportation, the passenger agrees to be bound by such terms and conditions. Other services and products described in the Site will also be subject to terms and conditions, details of which may be obtained from US Airways or its service provider (as applicable).

This Agreement will be governed by the laws of the state of New York without reference to its conflicts of law provisions which would result in the application of the laws of any other jurisdiction. You agree that any action or proceeding relating to or arising out of this Agreement will be brought in federal or state courts located in the Southern District of New York. You irrevocably consent to the jurisdiction of such courts and waives any jurisdictional or venue defenses available to you.