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About Cargo
You must apply for credit and have a Customer Account Profile (CAP) number to ship with US Airways. Please call 888-300-0099 with questions.
Please call 888-300-0099 with any questions.

• US only accepts cargo inbound to NAS -- March 23, 2009
• Import service charge now $50 -- January 1, 2013
Choose between Premier International (PMF), Priority International (PRI) or General International (GEN). Shipments to/from San Juan, Puerto Rico may be accepted on U.S. (preferred) or international air waybills.
International shipments to Europe, Canada, the Caribbean and Latin America may be sent as Premier International (PMF), Priority International (PRI) or General International (GEN). San Juan, Puerto Rico shipments may be accepted on domestic (preferred) or international air waybills.
All shipments must be packaged for safe transportation with ordinary care and handling.
US Airways Cargo accepts commodities and goods which may deteriorate or perish when exposed to extreme temperatures or adverse conditions in transit.
We specialize in:
'Dangerous goods' are articles or substances capable of posing significant risk to health, safety or property when transported by air. We accept shipments with certain dangerous goods on mainline aircraft if the shipments meet documentation, labeling, marking and packaging requirements listed in the 'Accepting dangerous goods' pdf (on the main tab under 'News').
We will not accept dangerous goods in shipper-built ULDs. Shipments that contain dangerous goods must be tendered at a cargo facility. You must pre-book shipments that contain dangerous goods by calling Cargo at 888-300-0099.
US Airways will accept all class 9 miscellaneous dangerous goods except:
*UN3082 environmentally hazardous substance, liquid, n.o.s and UN3077 waste environmentally hazardous substance, solid, n.o.s. are acceptable as long as they are not classified as 'waste.'
(Carbon dioxide, solid) in individual packages cooling non−restricted contents
US Airways accepts shipments that contain lithium ion batteries, and lithium metal or lithium ion batteries contained in/packed with equipment provided the shipment:
US Airways cannot accept certain shipments:
US Airways has increased security in order to comply with all TSA cargo security requirements.
Please call 800-852-3333 for rates and to make travel arrangements for human remains. You must provide a death certificate or burial transit permit and the air waybill must be attached to the shipping container. (A letter of guarantee must also accompany shipments being sent collect.)
To book, you must be a TSA known shipper:
Find out more about LD-2, LD-3, full pallets, E containers, EH containers, EO containers, and EQ containers.

A | B | C | D | E |
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|---|---|---|---|---|---|
| A | 1 | 1 | 2 | 2 | 3 |
| B | 1 | 1 | 2 | 2 | 3 |
| C | 2 | 2 | 1 | 2 | 2 |
| D | 2 | 2 | 2 | 1 | 2 |
| E | 3 | 3 | 2 | 2 | 1 |
Find locations and hours for domestic and international shipping facilities. For customer service, booking, tracking or to open a trace on a shipment please call 888-300-0099.
We're here to help you book and track cargo 24 hours a day, 7 days a week.
Phone: 888-300-0099
Email: cargo_contact_center@usairways.com
Phone: 800-852-3333
Email: cargo_contact_center@usairways.com
Hours: 24/7 (excluding major holidays)
We'll try to respond within 48 hours. If you need to speak to someone immediately, you can contact the Cargo Customer Contact Center.
Email: cargoqm@usairways.com
Hours: 6:30 AM – 5 PM (CT)
If you would like us to investigate a service concern, please be prepared to provide us with:
Please mail, fax or email a form to US to make a claim for a service failure, loss or damaged airport-to-airport shipment carried by US Airways.
Mailing address:
US Airways
Attention: Cargo Claims RWB-CGO
4000 E. Sky Harbor Blvd
Phoenix, AZ 85034
Fax: 480-693-8105
Email: cargoclaims@usairways.com
Attention: Cargo Claims
Please submit your claim form and any supporting documents in English.
Cities: ABQ, ANC, AUS, BOI, DEN, DFW, DTW, ELP, GEG, HNL, IAH, IND, LAS, LAX, MCI, MKE, MSP, OMA, ONT, ORD, PDX, PHX, SAN, SAT, SEA, SFO, SJC, SLC, SMF, SNA, STL, TUS, YVR, YYC
Jesse Hupko
Regional Cargo Sales Manager
602-738-8570
jesse.hupko@usairways.com
Linda Adair
Area Sales Manager
602-738-8501
linda.adair@usairways.com
Area: ANC, BOI, LAS, MSP, PDX, SEA, GEG, YVR
Michelle Callaghan
Area Sales Manager
312-342-3369
michelle.callaghan@usairways.com
Area: DTW, IND, MKE, ORD
Michele Conelly
Area Sales Manager
480-239-1615
michele.conelly@usairways.com
Area: AUS, ELP, MCI, PHX, SAT, SMF, TUS
Jeana Sisson
Area Sales Manager
480-370-2604
jeana.sisson@usairways.com
Area: DEN, HNL, LAX, ONT, SAN, SNA
Mario Garza
Area Sales Manager
480-257-0254
mario.garza@usairways.com
Area: ABQ, DFW, IAH, OMA, SFO, SJC, STL
For WC Region cities not listed, call 866-587-9752 ext 2.
Sales Agent
Shannon Hines
shannon.hines@usairways.com
Cities: ABE, ALB, BDL, BOS, BUF, CLE, CMH, CVG, EWR, JFK, LGA, MDT, PHL, PIT, ROC, SDF SYR, YUL, YYZ
Ken Selinsky
Regional Cargo Sales Manager
412-496-7514
ken.selinsky@usairways.com
Julie DeVita
Area Sales Manager
484-886-7965
julie.devita@usairways.com
Area: PIT, BOS, CLE, CVG, CMH, SDF
Dave Doggendorf
Area Sales Manager
215-400-0815
dave.doggendorf@usairways.com
Area: ABE, BDL, MDT, PHL, YUL, YYZ
Michelle Gaitan
Area Sales Manager
646-716-1541
michelle.gaitan@usairways.com
Area: JFK, LGA, EWR, BUF, ROC
Carlos Guzman
Area Sales Manager
732-216-4696
carlos.guzman@usairways.com
Area: ALB, BUF, EWR, JFK, LGA, ROC, SYR
For NE Region cities not listed, call 866-587-9752 ext 2.
Sales Agent
Jerry Bratten
jerry.bratten@usairways.com
Cities: ATL, BNA, BWI, CLT, DCA, GSP, IAD, MEM, ORF, RDU, RIC
Mark Hennessy
Regional Cargo Sales Manager
704-491-1155
mark.hennessey@usairways.com
Karen Earp
Area Sales Manager
704-604-9035
karen.earp@usairways.com
Area: BNA, CLT, MEM
Sam Hancock
Area Sales Manager
336-749-8563
sam.hancock@usairways.com
Area: ATL, GSO, RDU
Michael Whisnant
Area Sales Manager
704-806-2917
michael.whisnant@usairways.com
Area: BWI, DCA, GSP, IAD, ORF, RIC
For SE Region cities not listed, call 866-587-9752 ext 1.
Sales Agent
Denise Kidd
denise.kidd@usairways.com
Cities: FLL, JAX, MCO, MIA, MSY, PBI, RSW, SJU, TPA
David Robles
Area Sales Manager
787-504-6452
david.robles@usairways.com
Area: SJU
John Nichols
Area Sales Manager
407-257-8239
john.nichols@usairways.com
Area: MCO, JAX, RSW, TPA, MSY, FLL, MIA, PBI,
For FL cities not listed, call 866-587-9752 ext 1.
Sales Agent
Denise Kidd
denise.kidd@usairways.com
Linda Adair
Area Sales Manager
602-738-8501
linda.adair@usairways.com
Area: West USA – TLC
John Nichols
Area Sales Manager
407-257-8239
john.nichols@usairways.com
Area: East USA- TLC
Tom Cangelosi
Area Sales Manager
Product Specific Sales
480-213-1594
tom.cangelosi@usairways.com
Dennis O'Dowd
ASM International Cargo Sales
Eastbound International
Asia, Europe, UK & Middle East
215-873-4964
Dennis.O'Dowd@usairways.com
Werner Knapp
Senior Manager International Cargo Sales
703-201-3795
werner.knapp@usairways.com
Area: BDA, GCM, NAS, STT
Brazil
General Sales Agent
TheCapGroup
Carmen Diniz
+55 213 398 6155
brazil.ops@thecapgroupllc.com
Area: GIG
Costa Rica
General Sale Agent
AeroExpress
Pedro Orias
(506) 2431-3311
porias@aeroexpress.net
Area: SJO
Dominican Republic
General Sales Agent
CaribeCargo
Fernando Batista
1 (809) 541-5151
fbatista@caribecargo.net
Area: PUJ, SDQ
Mexico
General Sales Agent
TheCapGroup
Sandra Guidonez
+52(333)6886406
gdl.sales@thecapgroupllc.com
Area: GDL
General Sales Agent
TheCapGroup
Carlos Gilly
+52(55)57869786
c.gilly@thecapgroupllc.com
Area: MEX, CUN
General Sales Agent
TheCapGroup
Laura Mandacen
+52(322)2210936
pvr.sales@caribecargo.net
Area: PVR
Werner Knapp
Senior Manager International Cargo Sales
703-201-3795
werner.knapp@usairways.com
Philippe Torry
Regional Manager International Cargo Sales and Service
+49 69 69714 921
philippe.torry@usairways.com
Area: Europe, Middle East and UK
Katrin Hoehn
Regulatory Compliances and Procedures Analyst
Cargo Services and Sales
+49 69 69714 922
katrin.hoehn@usairways.com
Area: Europe, Middle East & UK
Israel
General Sales Agent
AD Service
Shmuel Kestet
+97239116600
shmuel.keshet@adcargo.com
Area: TLV
Italy
General Sales Agent
Air Cargo Italia
Andrea Caiano
+39 055 671124
andrea@aircargoitalia.com
Area: FCO, VIE
India
General Sales Agent (offline)
Air Logisitics India
Vikramjit Ahluwalia
+911123738799
vikramjita@airlogisticsgroup.co.in
Area: India
Switzerland
General Sales Agent
Strike Ltd.
Julia Ostwald
+41 43 816 4370 Svc hotline +41 438164373
switzerland@strike.aero
Area: ZRH
Germany
General Sales Agent
Airborne International GmbH
Miguel Quiros
+49 69 69715561 0
m.quiros@airborneinternational.de
Area: FRA, MUC
France
General Sales Agent
Airborne International GmbH
Myriam Da Costa
+49 69 69715561 0
m.dacosta@airborneinternational.de
Area: CDG
Spain
General Sales Agent
Freightways
Jose Diez
+34 913 293 640
jose.diez@freightways.es
Area: MAD, BCN
Belgium
General Sales Agent
Globe Brussels Swift Airline Service
Wim Van Nerum
+32 271 17007 0
ops@swift-cargo.com
Area: Brussels
Portugal
General Sales Agent
Freightways
Jose Diez
+34 913 293 640
jose.diez@freightways.es
Area: LIS
Netherlands
General Sales Agent
Globe Netherlands
Andre Koning
+31 203160560
andre.koning@nl.euro-cargo.com
Area: AMS
Great Britain
General Sales Agent
Globe UK
Shaun Hawkett
+44 2087574730
shaun.hawkett@uk.euro-cargo.com
Area: LHR, LGW, MAN, GLA
Ireland
General Sales Agent
Globe IE
Paula Harper
+353 1861 2276
paula.harper@ie.euro-cargo.com
Area: DUB
Taiwan, Hong Kong, Macau
General Sales Agent (Offline)
Pacific Express Co Ltd
Robert Wang
02-2516-6215
Robert.Wang@pacificexpress.com.tw
pcpnexpr@ms23.hinet.net
Area: Taiwan, Hong Kong, Macau
Austria, Hungary, Croatia
General Sales Agent (Offline)
Mondial
Christian Janisch
+43 17 0073 9201
Christian.Janisch@mondial-air.at
Estonia, Latvia, Lithuania, Poland, Czech
General Sales Agent (Offline)
Strike Baltic
Andrius Antanaitis
+37052051560
antanaitis@strike.aero
