Mexico City Benito Juarez International Airport (MEX)

Special notice

Because of changes in government regulation, U.S. dollars are no longer accepted at any of our ticket counters in Mexico; credit cards and Mexican pesos are accepted.

Airport location

Mexico City
Federal District 15620

Phone numbers
From Mexico city: 55-2623-0100
All other areas: 001-800-428-4322

Ticket counter information

Terminal 1
Ticketing: Friday, Saturday and Sunday: 4 AM-7 AM
Tuesday and Wednesday: 4 AM-7 AM and 12:30 PM-4 PM
Monday and Thursday: 4 AM-7 AM and 10:30 AM-4 PM

Check-in: 1 PM - 3:45 PM
Check-in cutoff: 60 minutes before departure

Baggage counter

+52-55-5786-9412, open 9 AM-5 PM

Curbside check-in

Not available

TSA PreCheck

Not available

Gate locations

Concourse F
Gate: F, area 3

Clubs and lounges

More info and locations

Mobile boarding passes

Not available


More info