News about portable electronics in flight

We're excited to announce that you can now use your portable electronic devices under 10,000 feet. That means smaller, handheld approved devices can be used in 'airplane mode' during all phases of flight - from taxi to takeoff to landing.

A few things to note about this new change:

  • Smaller devices, such as tablets, readers and mobile phones, can be used on flights within the U.S. and to and from Europe
  • Larger devices, like full-size laptops, must be turned off and stowed during taxi, takeoff and landing
  • Headsets should be used for any audible portable device
  • This update only pertains to mainline flights, but we're working to implement this policy on our Express carriers as soon as possible

Phone calls are still limited and can be made prior to departure, while the aircraft is parked at the gate, after landing while taxiing to the gate or as advised by the flight crew.

Power outlets & USB ports

There are USB ports and two types of in-seat power on some aircraft.

Aircraft

Port

Use

Adaptor needed?

B757-200*, B767, A330-200 & A330-300
(First & Business Class seats only)
110v AC power port
(compatible with 145 countries)
All electronics including laptops No, just plug in like at home
A330-300
(Economy seats)
15v Empower DC power port
(up to 75 watts per outlet)
Laptops onlyYes, adapters are sold at most electronics stores and vary by laptop
A330-200 (Every seat)
A330-300 (Business Class only)
USB portCharge small electronics like digital cameras and cell phonesNo

*All flights to/from Europe and some flights within the U.S.

You can use power and USB ports above 10,000 feet after the flight attendant announcement.