How to order a special meal

We serve special meals on all flights to and from Europe, the Middle East and South America. You must call to order your special meal at least 24 hours before your flight. To order a special meal, please call:

800-428-4322 (if you’re calling from within the U.S. and Canada)

If you're calling from outside the U.S., call your local number:


  • To order a special meal for a baby, please provide the name of the person traveling with the infant when you call
  • If you booked with an agency, please call the agency
  • Be sure to tell the gate agent and the flight attendant that you ordered a special meal

Religious restrictions

Kosher (KSML):
Certified Kosher; Passover kosher meals are available during Passover

Muslim (MOML):
Fruits, vegetables, fish, rice, pastas, eggs and dairy products; meals prepped with no alcohol

Hindu (HNML):
Vegetarian meals

Vegetarian meals

Vegan (VGML):
Breads, cereals, fruits, vegetables, nuts, soymilk and tofu

Lacto-ovo (VLML):
Vegetarian meals with eggs and dairy products, breads, cereals, fruits, vegetables, nuts, seeds and tofu

Asian vegetarian (AVML):
Plant-derived foods, eggs and dairy products

Medical restrictions

Low sodium (LSML):
Low sodium meals; any prefabricated products must be be salt free or contain minimal sodium levels

Bland (BLML):
Lean meats, high fiber and low fat dairy products

Low fat/low cholesterol (LFML):
High fiber, low calories and fewer sugars, fat and protein

Low calorie (LCML):
Lean meats, low fat dairy products, high fiber foods and canned fruits

Diabetic (DBML):
Low in fat and high in unrefined carbohydrates

Gluten intolerant (GFML):
Grilled meats/seafood, rice, rice cakes, fruits and vegetables

Non-lactose (NLML):
No dairy products, chocolates, sauces, soups or sodium casseinates

Meals for infants and children

Babies (BBML):
Baby food (fruit and vegetables)

Children (CHML):
For children 2 years and older; nutritional, balanced, fun and familiar

Peanuts and other nut allergies

We recognize that some customers are allergic to peanuts and other tree nuts. Although we don't serve peanuts, we can't guarantee you won't be exposed during flight.

EU allergen policy

Allergen information is available onboard flights departing EU countries.