How to obtain an accessible copy

If you would like a copy of DOT's rule on passengers with disabilities in an accessible format, here's how you can find it:

  • If you're calling from within the U.S., call the Hotline for Air Travelers with Disabilities at 800-778-4838/TTY 800-455-9880.
  • Call the Aviation Consumer Protection Division at 202-366-2220/TTY 202-366-0511.
  • By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590.

Or, go check with the Aviation Consumer Protection Division.