The US Airways Disability Team is just a phone call away.

US Airways has designated complaint resolution officers (CROs) here to help. Please call our Disability Assistance Line at 800-892-3624 and we'll either contact a CRO for you or provide contact information.

Email Customer Relations

We welcome your feedback and we'll do our best to respond within 7 days.

DOT rule on passengers with disabilities

For a copy of the DOT's rule on passengers with disabilities: