Use this form if your property was damaged or your baggage has been missing for more than 10 days.

(Required field )


First name

Last name

Street address

Suite/Apt #



Postal Code

Email address

AAdvantage #

Home phone

Work phone

Baggage reference #

If this inquiry relates to an existing claim, please list the reference number given to you at the airport. (i.e. PHXUS54321 or ABCDEF)


Please include flight numbers, dates, your itinerary, and the names of everyone traveling with you to help us research your experience and answer your baggage inquiries.
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